Terms of service

Terms of Service

1. Overview

This website is operated by Spirit and Strings (“Company,” “we,” “us,” or “our”). By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”).

If you do not agree to all terms and conditions, you may not access the website or use any services.

We reserve the right to update or modify these Terms at any time.

2. Online Store Terms

By agreeing to these Terms, you represent that:

You are at least the age of majority in your state or province of residence.
You will not use our products for any illegal or unauthorized purpose.
You will not transmit any viruses, malware, or destructive code.

A breach of any Terms may result in immediate termination of your Services.

3. Products & Print-on-Demand Policy

Spirit and Strings offers custom print-on-demand apparel and merchandise. All items are made to order.

Because products are custom-printed:

Colors may vary slightly due to screen settings or printing processes.
Sizing is the customer’s responsibility; please refer to size charts before ordering.
Orders begin processing immediately after purchase.

We reserve the right to limit quantities or discontinue products at any time.

4. Pricing & Payments

All prices are listed in USD unless otherwise stated.

We reserve the right to:

Modify prices at any time.
Correct errors in pricing or product descriptions.
Cancel orders if incorrect pricing is displayed.

Payment must be received before order processing.

5. Shipping & Fulfillment

Orders are fulfilled through third-party print-on-demand providers.

Processing Time: 5-15 business days
Shipping Time: Varies depending on location.

We are not responsible for delays caused by:

Shipping carriers
Customs clearance
Incorrect addresses provided by customers

Customers are responsible for providing accurate shipping information.

6. Returns & Exchanges

Due to the custom nature of print-on-demand products, all sales are final, except in cases of:

Damaged items
Manufacturing defects
Incorrect items received

If there is an issue with your order, contact us within [7–14] days of delivery at [Insert Contact Email] with photos of the item.

We do not offer refunds for:

Incorrect size selection
Buyer’s remorse
Minor print variations

7. Intellectual Property

All designs, logos, graphics, and content are the property of Spirit and Strings and are protected by copyright and trademark laws.

You may not reproduce, distribute, or exploit any portion of the Service or designs without express written permission.

8. Third-Party Services

We use Shopify and third-party service providers for payment processing, printing, and shipping.

We are not responsible for the policies or practices of third-party services.

9. Limitation of Liability

Spirit and Strings shall not be liable for any:

Direct, indirect, incidental, punitive, or consequential damages
Loss of profits, revenue, or data
Injuries or damages resulting from product use

Our total liability shall not exceed the amount paid for the product in question.

10. Indemnification

You agree to indemnify and hold harmless Spirit and Strings from any claims, liabilities, damages, or expenses arising from your breach of these Terms or misuse of our products.